ATR support
Let’s get you
moving again.
Questions about the app, a connection that is not behaving, or something that does not look right? Send us an email and we’ll help you work through it.
Email support →
support@addictedtoresults.app
Before you send
Useful details
speed things up.
Include the details that will help us reproduce the problem:
- Your device and operating-system version
- Your ATR app version
- What you expected to happen
- What happened instead, and when it started
- The steps that led to the issue
Please do not send passwords, payment details, or more health information than is necessary to explain the issue.
Common questions
How do I connect my health data?
Use the HealthKit or Health Connect permissions in your device settings, then return to ATR and try the connection again. For another service, disconnect and reconnect from the integration settings in the app.
What should I include for a subscription issue?
Tell us which platform you used and the email address you want us to reply to. Never send your full payment information or store password.
Can I ask about my data?
Yes. Email support with your request and we’ll help explain what ATR stores locally and what may be shared when you use an optional integration.